PRIVACY POLICY

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We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our website and services.
 

• Data We Collect - We collect the following information:

  • Personal Information: Name, email address, phone number, shipping address, and payment details.

  • Technical Information: IP address, browser type, and usage data to improve our website’s functionality and user experience.

  • Order Information: Details related to your orders and preferences for our products.
     

• How We Use Your Information - We use your personal information for:

  • Order Fulfillment: Processing and delivering your orders.

  • Customer Support: Communicating with you to address inquiries or issues.

  • Marketing: Sending you promotional materials, newsletters, and updates (only if you have opted-in).

  • Site Improvement: Analyzing technical data to enhance our website’s functionality and services.
     

• Sharing Your Data - We may share your information with:

  • Service Providers: Trusted third parties that help us with order processing, shipping, and marketing.

  • Legal Requirements: If required by law or to protect our rights and those of our customers.
     

• Data Security - We implement security measures to protect your data from unauthorised access, including encrypted payment processing and secure data storage systems. However, no online system is entirely secure, so we cannot guarantee absolute security.
   

• Retention of Data - We retain your personal information only as long as necessary for the purposes outlined in this policy, including any legal obligations.
   

• Your Rights - You have rights under data protection laws, including:

  • Access: Request a copy of your personal data.

  • Correction: Update or correct your information if it is inaccurate.

  • Deletion: Request deletion of your data, subject to legal or contractual restrictions.

  • Objection and Restriction: Restrict or object to certain data processing activities.

  • To exercise these rights, please contact us using the method below.
     

• Changes to this Privacy Policy - We may update this Privacy Policy occasionally. We encourage you to review this page periodically for any changes.
   

• Contact Us - If you have questions or concerns about this Privacy Policy or your data, please contact us through the contact form on our website.

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COOKIE POLICY

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• What Are Cookies? - Cookies are small text files that are placed on your device by websites you visit. They help websites function more efficiently, improve user experience, and provide information to the website’s owners.
   

• How We Use Cookies - We use cookies to:

  • Enable Website Functionality: Allow essential features, such as security and account management, to work correctly.

  • Enhance Performance: Collect anonymous data to analyze how visitors use our site and improve functionality.

  • Personalize Your Experience: Remember your preferences and settings, such as language and region.

  • Marketing Purposes: Serve relevant advertisements based on your browsing activity on our site.
     

• Types of Cookies We Use 

  • ​Strictly Necessary Cookies: These are essential for our website to operate, allowing you to navigate and use key features.

  • Performance Cookies: These collect information about how you interact with our website, helping us improve performance and user experience.

  • Functional Cookies: These remember your choices, such as language or region, to provide a more personalized experience.

  • Targeting/Advertising Cookies: These track your browsing habits to show you relevant ads. They are typically set by third-party advertising networks.
     

• Managing Your Cookie Preferences - You can control and manage cookies in several ways:

  • Browser Settings: Most browsers allow you to block or delete cookies. Check your browser’s Help section for instructions.

  • Cookie Consent Banner: When you first visit our website, a banner will appear requesting your consent for different types of cookies. You can adjust your preferences there.

  • Please note that if you disable certain cookies, some parts of our website may not function properly.
     

• Third-Party Cookies - We may use third-party services, such as analytics and advertising partners, that set cookies on our behalf. These cookies are controlled by third parties and are subject to their respective privacy policies.
   

• Changes to this Cookie Policy - We may update this Cookie Policy from time to time. Any updates will be posted on this page with the date of the latest revision.
   

• Contact Us - If you have any questions about our use of cookies, please contact us through the contact form on our website.